Effective Date: 2 August 2022
- Introduction
Welcome to www.switchenergy.co.za (the “Website”). This Privacy Policy outlines how Switch Energy Solutions (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you visit or interact with our website. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.
- Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Technical Information: IP address, browser type, operating system, and other technical information automatically collected through cookies and similar technologies.
- Usage Data: Information about how you use our website, such as pages visited, links clicked, and other interactions.
- How We Use Your Information
We may use the personal information we collect for the following purposes:
- To Provide and Improve Our Services: We use your information to operate and improve our website, provide customer support, and respond to your inquiries.
- To Communicate with You: We may use your contact information to send you updates, newsletters, marketing communications, or other information related to our services, subject to your preferences.
- To Personalize Your Experience: We may use your information to tailor content and recommendations to better suit your interests.
- To Analyze and Improve Our Website: We use data to understand how our website is used and to improve its performance and user experience.
- Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your personal information if required by law or in response to legal processes, such as a court order, subpoena, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies are small data files that are placed on your device. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.
- Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Your Rights
You have the following rights concerning your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request correction of inaccurate or incomplete personal information.
- Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
- Objection: You may object to the processing of your personal information for certain purposes, such as marketing.
To exercise these rights, please contact us using the contact details provided below.
- Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.
- Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@switchenergy.co.za